Shipping Policy

At Sophia Boutique New York, we are committed to providing fast and reliable shipping to all our customers. This shipping policy outlines delivery times, costs, and procedures to ensure the best possible shopping experience.

Delivery Times

We strive to ship all orders within 24 to 72 hours of purchase confirmation. Once shipped, we aim to deliver orders within 5 to 14 business days, but due to possible delays related to international logistics, customs procedures, or peak seasons, delivery may take up to a maximum of 30 business days. Delays within this timeframe do not qualify as “non-delivery” and are not grounds for refunds or chargebacks.

Delivery times may vary depending on factors such as:

• Weather conditions

• High demand periods (e.g., holidays)

• Customs procedures (if applicable)

• Force majeure events

If delivery exceeds 30 business days, please contact our support team so we can investigate the delay and assist you.

Free Shipping

At Sophia Boutique New York, shipping is free for all orders. Regardless of order amount or your location, you will not pay any shipping fees. This is part of our commitment to making your shopping experience as simple and enjoyable as possible.

Shipping Method

All orders are shipped directly from our overseas fulfillment centers. This approach allows us to minimize processing times and ensure you receive your products as quickly as possible, while maintaining strict quality control over every item shipped.

By placing an order, you acknowledge and accept that your order will be shipped from our international warehouse and that return shipping will be directed to the same facility.

Order Processing

Once your order is placed, you will receive a confirmation email with all purchase details.
Orders are processed and shipped within 24 to 72 hours.
When your order ships, you will receive an email with a tracking number so you can easily monitor your package.

Order Tracking

Sophia Boutique New York provides tracking information for all orders. The tracking number sent by email will allow you to follow your order's progress via our website. That way, you will know exactly where your package is and when it will arrive.

Questions and Support

If you have any questions about your order or our shipping policy, our customer service team is here to help. You can contact us at:

Email: info@sophiaboutiquenewyork.com
We aim to respond to all inquiries quickly and professionally.

Limitations and Exceptions

While we do our best to meet the estimated delivery times, unforeseen circumstances may sometimes cause delays. These may include:

• Customs procedures

• Severe weather conditions

• Force majeure events

Any customs-related delays, inspections, or import duties are outside of our control and do not constitute grounds for refunds or disputes. Sophia Boutique New York is not responsible for such delays, but we appreciate your understanding and patience in these situations.

Conclusion

Sophia Boutique New York is dedicated to providing an exceptional online shopping experience, including fast and reliable shipping. By placing an order, you agree to this Shipping Policy and our Terms & Conditions, including our policies on delivery times, returns, and refunds.

For any additional questions or information, feel free to contact us at info@sophiaboutiquenewyork.com